best buy

Tech retail giant Best Buy has finally acknowledged and apologized for price gouging packages of bottled water at one of its stores in Texas.

“This was a big mistake on the part of a few employees at one store on Friday,” Best Buy spokesman Shane Kitzman told Grit Post in an email. “As a company we are focused on helping, not hurting affected people. We’re sorry and it won’t happen again.”

“Not as an excuse but as an explanation, we don’t typically sell cases of water. The mistake was made when employees priced a case of water using the single-bottle price for each bottle in the case,” he added.

Earlier on Tuesday, Grit Post national security reporter Ken Klippenstein obtained several photos from Houston residents showing price gouging of critical emergency supplies, like bottled water, around the city. One of those photos showed a Best Buy on Highway 290 in Cypress, Texas selling cases of bottled water for $42.96 apiece. Klippenstein’s reporting went viral, with The Intercept‘s Glenn Greenwald tweeting at ABC reporter John Llamas — who called police on flood victims scavenging for supplies at a local supermarket — to highlight the “looting” of retailers gouging customers:

Texas Attorney General Ken Paxton has promised to fine businesses $20,000 for each case of price gouging, with a special penalty of $250,000 for any business that gets caught price gouging a senior citizen over the age of 65. Kayleigh Lovvorn, a spokeswoman for the Texas AG’s office, told Grit Post that while hundreds of complaints of price gouging have already come in, the office expects more price gouging complaints about contractors and homebuilders as residents who have lost their homes begin the rebuilding process.


Matthew P. Robbins is an economics reporter for Grit Post covering wages, budgets, and taxes. He lives in Chicago, Illinois with his husband and two cats. 

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  1. wtf is wrong with you people? THIS IS THEIR PRICE EVERYDAY. 1.79 ea for a 20oz Dasani water. check your local supermarket………… ITS THE SAME.

    1. Lol you have a point.. still a bit out of line though, they should be ordering in and donating water with the money they have made at those type of stores..

  2. Omg Best buy you should really be ashamed of yourselves I am glad Im not there and I would never ever shop there again once people get back on their feet and ts all cleaned up and they are working again lives back to normal that store would have to close its doors for good

  3. Price gouging assholes trying to compound people’s misery by kicking them when they are down and out I personally will NEVER in my lifetime enter another of the POS Best Buy stores, and I can personally right name you 17 of my friends and family members who will never do so either! These scum are the lowest of the low and in the same category as looters and killers! They can take all their products, stuck them up their anal openings, then go have sex with themselves. NONE of them who work at Best Buy know who their daddies are, so you know what that makes them!

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